When sewage overflows into your home or business, it’s not just a mess — it’s a serious biohazard. Unlike clean water leaks, sewage backups are classified as Category 3 “black water” under IICRC standards, containing harmful bacteria, viruses, and pathogens. If you’re dealing with raw sewage, the last thing you should do is attempt to clean it up yourself.
If you’re looking for safe and effective sewage cleanup in Brisbane, it’s essential to choose a trained and certified restoration company that can handle the job properly. Here’s what you need to know — and why Reztor Restoration is trusted across Queensland for critical contamination events.
The Hidden Dangers of Sewage Damage
Sewage water isn’t just dirty — it’s dangerous. It often contains:
- Human waste and bodily fluids
- Disease-causing bacteria like E. coli, Salmonella, and Shigella
- Viruses including Hepatitis A and Rotavirus
- Fungal spores and parasites
- Toxic gases such as methane and hydrogen sulfide
Exposure can lead to serious health issues, especially for children, the elderly, or those with weakened immune systems. And because sewage seeps into porous materials like carpet, underlay, plasterboard, and timber, surface cleaning isn’t enough.
Why DIY Cleanup Isn’t Worth the Risk
Too often, we see property owners try to “just mop it up” — only to end up with worsening contamination, mould, or even structural damage.
Improper sewage cleanup can lead to:
- Long-term health risks from bacteria and biofilm left behind in flooring or walls
- Severe mould infestations in areas that weren’t dried or treated properly
- Structural damage from waterlogged timber or corroded components
- Denied insurance claims if no qualified restorer was involved
These aren’t just hypothetical risks — we see them on jobs every month. That’s why professional intervention isn’t a luxury, it’s a necessity.
The Proper Sewage Remediation Process
At Reztor Restoration, we follow strict protocols based on the ANSI/IICRC S500 Standard for Professional Water Damage Restoration. Our process includes:
1. Safety First
We arrive in full PPE and isolate the affected zone to protect other parts of your property from cross-contamination.
2. Water Extraction
Industrial-grade pumps and extraction equipment are used to remove all standing black water quickly.
3. Material Removal
Contaminated carpet, underlay, gyprock, insulation, and cabinetry are removed and disposed of according to environmental and health regulations.
4. Antimicrobial Cleaning
We treat all affected surfaces with EPA-approved antimicrobial agents, ensuring disinfection down to the structural level.
5. Structural Drying
We install commercial dehumidifiers and air movers to eliminate residual moisture and prevent mould growth.
6. Air Quality Control
HEPA-grade air scrubbers clean the indoor air, and where necessary, we carry out post-remediation verification (PRV) testing.
Certified Restoration Backed by Industry Standards
What sets a professional restoration company apart? Certification, ethics, and accountability. At Reztor, we are:
- Certified by the IICRC in Water Damage Restoration and Applied Microbial Remediation
- Members of the Restoration Industry Association (RIA) — upholding the highest industry standards
- Fully trained in hazardous material handling and documentation for insurance
These accreditations aren’t just logos on our website — they mean our technicians know how to protect your health and your home during one of the most high-risk restoration scenarios there is.

Why Brisbane Trusts Reztor for Sewage Clean-Up
Reztor Restoration is a locally owned and operated company serving Brisbane and Southeast Queensland with 24/7 response. When emergencies strike, we act fast — and we do it right.
✅ 24/7 Emergency Dispatch
We’ll be at your property within hours, ready to contain and resolve the issue before it worsens.
✅ Licensed, Certified, and Insured
Unlike many operators, we don’t cut corners. Every job is done by trained professionals with full insurance and compliance.
✅ End-to-End Service
From contamination removal to structural drying and final clearance testing — we handle the entire process with precision.
✅ Insurer-Ready Reporting
We provide full documentation, including scope of works, photos, moisture readings, and microbial clearance reports to support your claim.
Conclusion: Don’t Gamble with Your Health or Home
Sewage clean-up is not a DIY project — it’s a dangerous, high-risk process that requires professional expertise. Choosing the right team protects your family, your health, your finances, and your home’s long-term value.
If you’re facing a sewage emergency in Brisbane or surrounding areas, turn to the experts in safe, certified remediation. At Reztor Restoration, we’ve earned the trust of real estate professionals, insurers, and homeowners by doing it right — every time.